Privacy Policy

Last Updated: August 21, 2026

At Monarca Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, communicate with us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

Name
Billing and shipping address
Email address
Telephone number
Order and transaction information
Products purchased or viewed
Customer support communications
Information submitted through forms, reviews, or other website features

Payment information may be processed securely by our payment service providers. We generally do not directly store complete payment card details.

We may also automatically collect certain technical information when you use our website, such as:

IP address
Browser and device information
Operating system
Website usage and interaction data
Referring pages or websites
Cookie and similar technology data

How We Use Your Information

We may use personal information to:

Process, fulfill, and manage orders
Arrange shipping and delivery
Provide order confirmations and tracking information
Process refunds and resolve order issues
Provide customer support
Detect and prevent fraud or unauthorized transactions
Maintain and improve our website and services
Analyze website performance and customer experience
Comply with legal, tax, accounting, and regulatory obligations
Send marketing communications where permitted and where you have provided any consent required by applicable law

Order Fulfillment & Service Providers

To fulfill your order and operate our business, we may share information with trusted third-party service providers.

This may include fulfillment and logistics partners, shipping carriers, payment processors, e-commerce technology providers, analytics providers, customer-support services, advertising platforms, and other companies that assist us in providing our services.

For example, your name, delivery address, telephone number, and relevant order information may be provided to fulfillment and shipping partners where necessary to prepare and deliver your order.

We share personal information only to the extent reasonably necessary for the relevant service or as otherwise permitted or required by law.

International Processing

Because Monarca Living serves customers internationally and works with service providers in different locations, your personal information may be processed or transferred outside the country where you live.

Where required by applicable law, we take appropriate measures relating to international transfers of personal information.

Cookies & Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate essential website functions, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising or marketing activities.

Depending on your location, you may have choices regarding non-essential cookies through available consent or privacy controls.

You may also configure your browser to block or delete certain cookies, although doing so may affect some website functionality.

Advertising & Analytics

We may use third-party analytics and advertising services to understand website activity, measure marketing performance, and show relevant advertisements.

These providers may collect information about interactions with our website using cookies or similar technologies, subject to applicable privacy requirements and available consent choices.

Marketing Communications

Where permitted by law, we may send promotional emails or other marketing communications.

You may unsubscribe from marketing emails using the unsubscribe option included in those communications.

Transactional communications relating to purchases, shipping, security, account activity, refunds, or customer service may still be sent when necessary.

How We Share Personal Information

We may disclose personal information to:

Payment and transaction processors
Fulfillment and logistics providers
Shipping and delivery companies
Website hosting and e-commerce providers
Analytics and advertising providers
Fraud prevention and security providers
Professional advisers
Government authorities where legally required
A purchaser or successor in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business

We do not sell personal information in the ordinary meaning of exchanging personal information directly for money. Certain advertising or analytics activities may, however, be treated as a "sale," "sharing," or targeted advertising under some privacy laws, and applicable opt-out rights will be honored where required.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and applicable requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights such as the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how personal information is used or disclosed
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain targeted advertising, sale, or sharing activities where applicable
Request portability of certain information
Lodge a complaint with an appropriate data protection authority

These rights are subject to applicable legal limitations and exceptions.

To exercise an applicable privacy right, contact us using the contact information published on our website. We may need to verify your identity before processing certain requests.

Children's Privacy

Our services are not intended for children who are below the minimum age required to independently consent to the processing of personal information under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Monarca Living is not responsible for the privacy practices of independent third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, legal requirements, or services.

The updated version will be published on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact Monarca Living through the contact information provided on our website.