Shipping And Delivery

Shipping & Delivery

Monarca Living delivers to customers across supported international destinations. Delivery availability, shipping methods, and estimated delivery times may vary depending on the product and destination.

Order Processing

Most orders are processed within 1–3 business days.

Processing time refers to the period required to confirm, prepare, and hand your order over for shipment. Processing time is separate from transit and delivery time.

Estimated Delivery

For most standard products, estimated delivery is approximately 4–11 business days after processing.

Delivery estimates may vary depending on the product, destination, logistics provider, customs clearance, local delivery conditions, and other circumstances outside our direct control.

The delivery estimate displayed for a specific product should be considered the most relevant estimate for that item.

Oversized & Special-Handling Products

Certain furniture, lighting, and oversized products require specialized transportation and may have significantly longer delivery times.

Some oversized products may require approximately 25–30 days or longer, while selected sea-freight shipments may require approximately 30–60 days.

Tracking information for certain sea-freight shipments may not become available until the shipment reaches the destination country.

Where applicable, longer delivery estimates or special shipping information will be disclosed on the relevant product page.

Tracking

When tracking information is available, it will be provided after your order has been dispatched.

Tracking updates may take several days to appear depending on the shipping method and carrier. Some international or specialized shipping methods may provide limited tracking during portions of the journey.

Shipping Costs

Applicable shipping charges are displayed at checkout before payment.

Where an order qualifies for free shipping, no standard shipping charge will be collected from the customer at checkout.

Special, oversized, remote-area, or otherwise exceptional deliveries may be subject to different shipping conditions where disclosed before purchase.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer and are not controlled by Monarca Living.

Customers are responsible for complying with applicable import and customs requirements in their destination country.

Delivery Information

Customers are responsible for providing a complete and accurate delivery address, recipient name, telephone number, and any other information required for successful delivery.

Orders affected by incorrect or incomplete customer-provided information may experience delays or failed delivery and may not qualify for a refund or replacement.

Delayed or Lost Shipments

International shipping can occasionally experience delays caused by customs inspections, carrier disruptions, severe weather, public holidays, international events, or other circumstances outside our control.

If your order is significantly beyond its estimated delivery period, please contact us. We will review the available tracking information and, where appropriate, initiate an investigation with the logistics provider.

If a shipment is confirmed lost or otherwise qualifies for compensation, an appropriate refund or replacement may be provided.

Multiple Shipments

Orders containing multiple products may be fulfilled separately and arrive in different packages or at different times. Where available, separate tracking information may be provided for each shipment.

Contact

For questions about an existing shipment, please contact Monarca Living through the contact information provided on our website and include your order number.